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Technical Support

For assistance or support with our Tier 2 Reporting process, please reach out to the contacts noted below. Please seek technical support as soon as possible to ensure adequate and timely submission of your Tier 2 reports by our reporting deadline.

  • If you have any questions regarding the Bank’s Tier 2 Report process, submission deadlines or reporting requirements, please email SupplierDiversity@fhlbdm.com.
     
  • If you encounter technical issues (i.e. password resets, error messages, reporting worksheet questions) pertaining to our online portal, please email support@suppliergateway.zendesk.com or submit a support ticket through the online Support tab and reference the portal site: Federal Home Loan Bank of Des Moines. A reply from SupplierGATEWAY’s support team will be provided within 24 to 48 hours.

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