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2019 Leadership Summit MaterialsGeneral Conference Materials 2019 Leadership Summit Materials If speakers from the 2019 Leadership Summit have elected to share their materials, you can access them here. Leadership Summit Series: Creating a Culture of AccountabilityGeneral Article Leadership Summit Series: Creating a Culture of Accountability 2017 Leadership Summit presenter Linda Galindo discusses below how to create a culture of accountability at your organization that engages both employees and customers. Leadership Summit Series: The Substance of ExpertiseGeneral Article Leadership Summit Series: The Substance of Expertise Recognized by the prestigious Speakers Roundtable as one of the top 20 speakers in the world, best-selling author Mark Sanborn presented at our 2nd annual Leadership Summit. Mark's insight helped pave the way for new thoughts on leadership, team building and customer service. The One Thing That Determines SuccessGeneral Article The One Thing That Determines Success In October 2016, we held our very first Leadership Summit and were blown away by what we learned about innovation and the future of the financial industry. Below is an article from J.P Nicols, a leading voice for innovation, strategy and leadership. Real Leadership Often Defies The RulesGeneral Article Real Leadership Often Defies The Rules Leading an organization, whether public, private or non-profit, requires making tough decisions.  It's just part of the job, whether it's in the job description or not.  Because as they say, it's lonely at the top.