Technical Support

For assistance or support with our Tier 2 Reporting process, please reach out to the contacts noted below.

  • If you have any questions regarding the Bank’s Tier 2 Report process, submission deadlines or reporting requirements, please email SupplierDiversity@fhlbdm.com.
  • If you encounter technical issues (i.e. password resets, error messages, reporting worksheet questions) pertaining to our online portal, please email support@suppliergateway.zendesk.com or submit a support ticket through the online Support tab and reference the portal site: Federal Home Loan Bank of Des Moines. A reply from SupplierGATEWAY’s support team will be provided within 24 to 48 hours.