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Products & Services: Wires Authorization


Wires Authorization

You should update your Authorized Personnel Card when there are any changes regarding the person(s) you have authorized to perform transactions with the Bank.
 
A FHLB Des Moines Authorized Personnel Form is available online.
 
Please fill in the card completely. The "Account Officer" serves a two-fold purpose. This individual will receive a "testkey table" on behalf of your institution, as well as being the first individual we call if there are any problems regarding wire transfers with your account and any possible fraudulent activity. In the event that we are unable to reach your "Account Officer," your "Reserve Account Officer" will be contacted regarding any questions or problems with wire transfer activity. The boxes to the right of each authorized individual must be marked identifying exactly what wire transfer function each person is authorized to handle.
 
Caller Identification Number

Each individual authorized by your institution on your FHLB Des Moines' Signature Card will receive a "Caller Identification Number" (Caller ID) and PIN mailed directly to them at the address stated on your card. This Caller ID and PIN number are to be used only by the individual to whom it has been issued. It should be kept confidential at all times.

Testkey Number

When calling in an outgoing wire, the caller must have their own Caller ID, as well as the test key. Combining your "testkey table" with your "PIN number" derives the "testkey" number. Please have all delivery instructions ready for the wire staff to serve you as quickly as possible.

Note: If you do not have a Caller ID or Testkey, contact a member of the Wire Transfer Administration Staff at 800.544.3452, ext. 5414.
 
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