Safekeeping & Custody Services
The FHLB Des Moines offers a diverse range of safekeeping and custody services at competitive prices that may improve your financial institution’s efficiency. The FHLB provides securities safekeeping and custody services for all types of securities including Federal Reserve Book entry or depository eligible and physical securities. Our Safekeeping Department provides securities pledging services, same-day cash settlement transactions, timely resolution of payment problems, and a monthly statement of holdings report through eAdvantage.

If you are interested in transferring your portfolio to the FHLB, we will waive the first month’s maintenance fees and the delivery-in/receipt fee. For more information contact Member Financial Services at 800.544.3452 ext. 5415 or your regional vice president.

Securities Pledging Services
Under separate custody agreements, your institution may pledge securities held by FHLB Des Moines to public or private entities.

  Securities Pledging Procedures
  Pledging Securities to Third Parties
  Hours of Operation
  Member Financial Services Fee Schedule
  Transferring Securities to Home Loan Bank Settlement Instructions

Claims Processing
The Safekeeping and Custody Department provides timely resolution of payment problems involving principal and interest, maturities, call or other transactions that have the potential to reduce income flow to your institution.

Reports
You will receive a Statement of Holdings Report at the end of each month as well as pledge, payment, and custody receipts as transactions occur through our eAdvantage reporting system. If you are not currently using eAdvantage, you will receive this information by mail.

Research
The Safekeeping and Custody Department will research any questions concerning payments on securities that the Home Loan Bank holds for your account. This includes payments received or missing payments. An attempt will be made to answer all inquiries within one business day. If more time is required, we will provide you with an explanation of the delay.